Skip to content
alpha zuluACADEMY
Legal

Terms, privacy, refunds and cookies

The rules for using Alpha Zulu Academy. Every section starts with a summary in plain English.

Last updated [DATE] · Website
An independent study aid. Not affiliated with any aviation authority or airline.Always check your authority's official material before an exam.

Terms of use

Version 4 · Last updated [DATE]. What you can expect from us, and what we expect from you.

THE SHORT VERSION
  • You pay once for the period you pick: 3 months to 2 years. There is no subscription.
  • Meteorology Unit 1 and mock Paper 1 are free.
  • We are a study aid, not official training.
  • Please do not share your account or copy our content.
1Who we are

IN SHORTAlpha Zulu Academy is run by AlphaZulu LLC, a limited liability company in the United States, 1209 Mountain Road Pl NE, Ste N, Albuquerque, NM 87110, United States.

You can reach us at support@alphazuluacademy.com.

2Your account

IN SHORTYou must be 18 or older to use Alpha Zulu Academy.

One account is for one person. Keep your password private.

3Packs and access

IN SHORTYou buy a pack for a fixed time: 3 months, 6 months, 1 year or 2 years. There is no subscription and it does not renew.

When it ends, your progress stays. Extend any time to carry on.

Pre-sale packs. Some packs are sold before all their papers are released. Access to a paper that is already released starts on the day you pay. Access to a paper released later starts on the day we release it and lasts the full period you bought. We do not promise release dates.

Papers marked Coming soon open as they are released. Each one stays open for your full access period from the day it opens.

4Payments and taxes

IN SHORTWe sell worldwide. Prices show in the currency of your country, and you pay on a secure page run by Stripe, our payment provider.

In some countries the price includes tax; in others tax is added at payment. Checkout shows which before you pay. Stripe works out the tax for your country.

Website orders get an invoice from Stripe. Find it in your orders.

5Refunds

IN SHORTBought on the website: ask within 7 days, before you use a quarter of the pack, for a full refund.

See the refund policy for how to ask.

6Using the content

IN SHORTLessons, questions and videos are for your own study. Do not copy, share or sell them.

An independent study aid. Not affiliated with any aviation authority or airline. Always check official material.

7The AI tutor

IN SHORTThe tutor answers aviation questions to help you learn. It can be wrong and says when it is not sure.

It is not flight, medical or legal advice.

8Things you must not do

IN SHORTDo not share your account, cheat in leagues or try to break the website.

Do not pick a rude or fake username.

9Ending your account

IN SHORTDelete your account in Settings › Account › Delete account. We lock it at once and erase it after 7 days.

We may close an account that breaks these terms.

10Disputes and the law

IN SHORTIf something goes wrong, contact us first. Most problems are fixed within a day.

These terms are governed by the laws of [JURISDICTION]. We tell you before they change.

Questions? Our help centre explains packs, accounts and your data in plain English.